News | 03.18.20
How Advisors Can Meet Continuity Challenges as Coronavirus Impact Spreads
The continued spread of the coronavirus has forced investment advisors to address business continuity problems. However, a 2009 survey by the Financial Industry Regulatory Authority (FINRA) in response to the H1N1 pandemic could provide helpful guidance for companies struggling to respond. The survey found that absenteeism, telecommunications disruptions and remote work arrangements were the biggest risks during an outbreak. Survey respondents addressed absenteeism by ensuring telecommunications and remote work arrangements would remain operational during a pandemic. However, telecommunications disruptions remained an issue as more people worked from home. FINRA recommended prioritizing remote access and staggering telecommuting schedules if possible. Companies were also encouraged to ensure employees had full access to records and applications to ensure work can continue.
Read the full article on Reuters