05.15.23
'Emotional Intelligence' Called Key To Unlocking Advisors' Potential
by: Tracey Longo
Refining a team's emotional intelligence can boost productivity and enhance job satisfaction, behavioral scientist Layla Sweet told advisors during a recent industry event. Sweet said that individuals’ emotional intelligence (EI) can be measured, and those who possess it or take the time to learn its attributes EI are much more likely to perform at their maximum, build engagement among staff and clients and navigate challenges more successfully. Sweet cited an Ameriprise Financial study that found advisors’ sales increased 18% after attending EI training. Sales managers who attended the training saw sales in their regions increase 11% over those who did not attend.
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