News | 06.09.21
Baby Boomers’ Biggest Financial Risk: Cognitive Decline
Fund providers, including Vanguard and Fidelity Investments, and brokerage firm Charles Schwab, have developed sophisticated systems to watch for some telltale signs of cognitive decline in clients. Among other things, all three firms check for clients’ difficulty navigating security protocols or need for frequent password resets. In such cases, a designated family member might be informed. Vanguard also checks client-call recordings for keywords like “confused” and “dementia” that might signal trouble.
Read the full article on Wall Street Journal.