03.18.26

The Unexpected Risk of Letting ChatGPT Fact-Check Your Financial Advisor

by: Lisa Ward

Recent academic research suggests that consulting AI for a second opinion can strain relationships between clients and financial advisors. Studies found advisors feel more offended and less motivated when clients turn to AI rather than another human expert, interpreting it as a lack of trust and a threat to their professional value. This reaction could reduce the quality of advice, creating a cycle where disengaged advisors push clients to rely even more on AI.

Read the full article on The Wall Street Journal