03.21.25
How Data and AI Are Powering Change at 180 Year Old New York Life
by: Peter High
Under New York Life's Chief Data & Analytics Officer Don Vu's leadership, the company has leaned heavily into generative AI to unlock new opportunities. Vu emphasized the importance of embedding AI into all parts of the organization’s value streams, ranging from client prospecting to retention and advisor experience. By aligning data and AI with business objectives and key results, the company ensures a cohesive approach to innovation, he said.
Read the full article on Forbes